AI Build Copilot
Describe your approval workflow in plain English and PlugIQ's AI Copilot generates a complete, deployable process — including all steps, conditions, approvers, escalation rules, and notification logic. No technical knowledge required.
The Copilot understands business context: it knows the difference between a 3-way invoice match and a simple purchase requisition, and structures the workflow accordingly. Review what it builds, tweak anything you want, and publish.
- – Natural language workflow generation
- – Conditional logic & parallel path support
- – SLA and escalation auto-configuration
- – Available on Growth & Enterprise plans
No-Code Builder
Build any approval workflow visually using our drag-and-drop canvas. Add steps, set approvers by role or individual, define conditions, build branching logic, and configure notifications — all without writing a single line of code.
The builder supports sequential approvals, parallel approvals, conditional routing based on submitted values, SLA timers that auto-escalate when deadlines are missed, and delegation rules for when approvers are unavailable.
- – Visual drag-and-drop canvas
- – Sequential, parallel, and conditional flows
- – SLA timers and escalation rules
- – Live preview before publishing
External Access
Some of the most critical approvals in your business involve people outside your organisation — suppliers, auditors, board members, external legal counsel, or regulatory bodies. PlugIQ's external access lets you include them without compromise.
Generate a secure, single-use token link for any external approver. They get a simple, mobile-friendly page showing the request details and a clear approve or reject action. No account required. Every action is captured in the audit trail with their name, email, timestamp, and IP.
- – Tokenised secure approval links
- – No account needed for external parties
- – Full audit trail maintained
- – Link expiry and single-use enforcement
Connect Your Apps
PlugIQ connects natively with Google Workspace and Microsoft 365, so your teams can trigger approvals, receive notifications, and take actions from the tools they already live in — without being forced to adopt another platform.
Beyond the native integrations, PlugIQ's REST API and webhook system let your engineers connect any internal or third-party system. Trigger workflows from your ERP, push results back to your data warehouse, or sync approval records to your HRMS.
- – Google Workspace & Microsoft 365 (native)
- – REST API v2 & webhooks
- – SAP, Oracle, Salesforce (coming Q2/Q3 2026)
- – OAuth 2.0 authentication
Compliance-First Design
Compliance isn't a feature in PlugIQ — it's the foundation. Every approval action is immutably recorded in a tamper-proof audit trail: who submitted, who approved or rejected, when, from where, and what was said. This is the record your auditors need.
Advanced role-based access control ensures the right people see the right workflows. Segregation of duties prevents the same person from submitting and approving. Every record is exportable in PDF or CSV for external audit. Your compliance team will love it.
- – Immutable, tamper-proof audit trail
- – Segregation of duties enforcement
- – PDF & CSV audit export
- – AES-256 encryption at rest & in transit
AI Insights Engine (Luna)
Luna is PlugIQ's conversational AI layer. Instead of navigating dashboards to find the answer you need, you simply ask: "Which department had the most rejected approvals last quarter?" or "Show me all invoices above ₦10M approved in March." Luna returns the answer instantly.
Beyond answering questions, Luna's analytics engine surfaces patterns, bottlenecks, and anomalies in your approval data — so you can make process improvements based on evidence, not intuition. Coming in Phase 2: proactive alerts when Luna detects unusual patterns.
- – Plain-language data queries
- – Visual charts and export
- – Bottleneck and SLA breach detection
- – Proactive anomaly alerts (Phase 2)
Ready to transform your approval workflows?
Book a personalised demo and see PlugIQ handle a real workflow from your business — built live during the call.
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